Access reviews that managers finish
Every quarter, each manager gets a short list of who has which access. They keep or remove each one, and the AI ITSM Agent does the removals and keeps the evidence.
Last updated 6 October 2026
The problem
Security audits such as SOC 2 ask you to prove that people only keep the access they need. In practice that means spreadsheets sent to managers, chased for weeks, and removals that never happen.
How the AI ITSM Agent does it
- 01
You start a review
Pick the apps or groups to review and the managers who decide.
- 02
Managers decide
Each one sees only their own team: who has what and since when. Keep or remove, one click each.
- 03
Removals happen
Access marked for removal is taken away in Okta.
- 04
Evidence is kept
Every decision, who made it and when, ready to hand to an auditor.
Example
Guardrails
- Managers only see their own team.
- Every decision is recorded with the reviewer's name.
Questions
Does this help with SOC 2?
Access reviews are part of the evidence SOC 2 auditors ask for. This keeps the decisions and removals in one record you can export.
What if a manager doesn't respond?
They're reminded, and you see who hasn't finished. Nothing is kept or removed without a decision.
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