Coming soonAI Employee · Support
Your AI Support Agent
Your AI Support Agent will answer customers from your help center, take the actions your policy allows, and pass the rest to a person with the conversation summarised, categorised and prioritised.
Join the waitlistYour AI Support Agent is not available yet. This page describes what we're building. Join the waitlist and we'll tell you when early access opens for Support.
What your AI Support Agent will do
Customer questions answered across chat and email, with a clean handoff to your team when a person is needed.
01
Answers with sources
Replies from your help center and docs, and links the article each answer came from.
02
Takes action
Checks order status, updates accounts and processes refunds within the limits you set.
03
Clean handoffs
When a person is needed, the ticket arrives summarised, tagged and prioritised.
04
Finds the gaps
Flags the questions your content can't answer so your team knows what to write next.
In practice
What your team would ask
- YouWhere is my order?
- YouCancel my subscription and refund the last invoice.
- YouHow do I export my data?
Where your AI Support Agent will work
Tell us your stack
We're choosing which support tools to support first. The form asks which ones you use.
Every BeforeQuery employee will work inside your existing tools, ask before anything that matters, and record what it did.
Join the waitlist
