Slack
Answer team questions in Slack with cited AI replies
What is Slack?
Slack is the team messaging platform used by millions of companies for real-time collaboration. It is where support and engineering teams spend most of their working day, making it an ideal surface for AI-assisted knowledge retrieval.
How BeforeQuery works with Slack
Everything you can do once the integration is connected.
Channel and DM answering
Invite the BeforeQuery bot to any Slack channel. Users ask questions with /askai or by @mentioning the bot. The bot replies in-thread to keep channels clean.
Source citations in every reply
Every Slack reply includes numbered citations with links to the source document. Users click through to the exact page, not a generic answer.
Multi-project support
Configure the bot to query different BeforeQuery projects for different channels — your support channel queries the public docs, internal channels query private knowledge bases.
Confidence-gated fallback
When the bot is not confident in an answer, it says so and suggests contacting a human — preventing misleading replies from reaching your team.
How to set it up
In the BeforeQuery dashboard, go to Integrations > Slack and click Install. Authorize the app in your Slack workspace.
Invite the bot to any channel with /invite @BeforeQuery. Configure which BeforeQuery project it queries in the dashboard.
Optionally configure confidence thresholds and fallback messages for situations where the knowledge base does not have a clear answer.
Ready to connect Slack?
Start free. No credit card required. Connect your first integration in under 5 minutes.