DISCORD BOT
Community support that never sleeps
The BeforeQuery Discord bot answers your community's questions instantly from your docs, changelog, and forums — with the source shown — so correct answers stop scrolling away and your moderators stop repeating themselves.
Capabilities
Built for busy servers
Grounded answers at community speed
01
Zero wait time
Instant Answers
- Answers member questions from your indexed docs
- Citations to the exact page on every answer
- Handles the daily repeat questions automatically
- Transparent fallback when confidence is low
- Same answer quality at 3am as at 3pm
02
Verified and grounded
Trust & Safety
- Interactions verified with Ed25519 signatures
- Answers only from content you indexed
- No training on your community's messages
- Misinformation gets countered with the source paragraph
- Moderators keep full control of the server
03
Scale your community team
DevRel Leverage
- Mods and DevRel step in only for novel questions
- Gap analytics turn questions into a docs backlog
- Pairs with Discourse and Stack Overflow sources
- Question analytics show what the community struggles with
- Keeps launch-day question spikes manageable
For developer tools and gaming
Where Discord is the real support channel
For dev tools, games, and open-source projects, Discord is where users actually ask. The bot turns that firehose into resolved questions grounded in your current docs and patch notes — re-synced automatically so launch-day answers cite this release, not the last one.
- Index docs sites, GitHub READMEs, OpenAPI specs, and patch notes
- GitHub webhook re-sync keeps answers current on every push
- Community answers from Discourse and Stack Overflow can join the index
- Analytics show top questions after every release
- Free plan available for small communities
What teams say
Deployed in production.
“Deployed on our docs site in an afternoon. Every answer shows the source, and the abstention gate means we've never had a customer complain about a made-up answer.”
Priya Nair
Head of Customer Support · Supabase
“The knowledge base connected to our Slack, Confluence, and helpdesk in one setup. On-call teams get the same grounded answer whether they ask in chat, in the widget, or from Cursor.”
Tom Richter
IT Operations Manager · Grafana Labs
“The gap analytics turned into a real docs backlog. Deflection went up because we finally knew which pages were missing — the AI told us.”
Ana Castillo
VP of Customer Experience · Clerk
Frequently Asked Questions
Common questions about Discord Bot
Create a Discord bot integration from the dashboard, add the bot to your server, and scope it to a knowledge base. Interaction requests are verified with Ed25519 signatures, per Discord's interactions model.
Sources re-sync on a schedule, and GitHub/GitLab sources re-index via webhook on every push. Publish new docs or patch notes, trigger a sync, and the bot answers from the current content with the source shown.
It replaces their repetitive workload, not their judgment. The bot resolves the recurring how-to questions with grounded answers; moderators handle conduct, nuance, and genuinely new issues — with gap analytics showing them which docs to write next.
No. Your content and conversations are isolated to your workspace and are never used to train models. The bot answers from your indexed knowledge base content only.
Docs sites, GitHub repos, OpenAPI specs, YouTube tutorials, Discourse forums, and Stack Overflow tags — all supported as sources. Most communities start with the docs site and add community sources as they grow.
Give your community instant answers
Add the Discord bot and connect your docs — most servers are live within the hour.
Get Started Free