Solutions/FOR HR & PEOPLE OPS

Answer every policy question once

Benefits, leave, expenses, and onboarding questions answered instantly from your actual policies — with citations to the source document and privacy controls HR can stand behind.

Sound familiar?

The same 30 questions, every week, forever

PTO accrual, parental leave, expense limits, insurance enrollment — HR inboxes are a loop of questions the handbook already answers, and every reply is a small interruption.

Policies live in PDFs nobody opens

The handbook is a 90-page PDF on a drive somewhere. Employees ask a colleague instead, get a confidently wrong answer, and act on it.

Open enrollment and onboarding spikes bury the team

Twice a year, question volume triples for three weeks. New-hire cohorts each rediscover the same twenty questions in their first fortnight.

How BeforeQuery helps hr & people ops

Ask HR in Slack or Teams

Employees ask in the tools they already use and get cited answers from the current handbook, benefits guides, and policy pages — with a link to the authoritative document every time.

Index the sources you already maintain

Upload policy PDFs directly or sync Notion, Confluence, SharePoint, and Google Drive. Update the policy once and every future answer reflects it.

Privacy by design

PII in questions is masked before any LLM call, conversations stay isolated to your workspace, and SSO plus audit logs keep the deployment inside your identity and compliance perimeter.

Spot the confusing policies

Gap analytics show which questions employees ask most and which the assistant could not answer well — a direct signal for which policies need a rewrite.

Relevant sources & integrations

Common knowledge sources and delivery channels for hr & people ops.

SlackMicrosoft TeamsSharePointGoogle DriveNotionConfluenceFile uploads (PDF)

Frequently asked questions

Can it handle sensitive questions appropriately?

The assistant answers policy questions from your indexed content and cites the source. Personal details in questions are masked before reaching the LLM, and for questions needing human judgment, the low-confidence fallback points employees to the right HR contact instead of improvising.

What if the answer differs by country or entity?

Source groups let you separate policies by region or entity and scope retrieval accordingly, so the leave-policy answer comes from the right jurisdiction's handbook.

Do employees need another login?

No. The Slack and Teams bots meet employees where they already are, and the internal Ask experience sits behind your existing SSO (SAML/OIDC).

How long does setup take?

Most teams are live the same day. Connect a source — a docs URL, GitHub repo, Notion workspace, or a file upload — and BeforeQuery crawls, normalizes, chunks, and embeds the content automatically. The website widget is a single script tag, and the Slack/Discord bots install in a few clicks.

Are answers backed by citations?

Yes. Every answer includes a structured citations list with the URL, title, and excerpt of each source used, so users can click through and verify any claim against the original document.

Is my content used to train AI models?

No. Your indexed content, embeddings, and conversations are isolated to your workspace and are only used to answer your own questions. Content is never shared across customers, and data is encrypted at rest and in transit.

Is there a free plan?

Yes. The Free plan includes 1 knowledge base, 500 indexed pages, and 100 AI questions per month — no credit card required. Pro comes with a 14-day free trial, and Enterprise plans add SSO, audit logs, and advanced governance features.

Bring cited AI answers to your hr & people ops

Connect your knowledge sources and see cited AI answers in minutes — free, no credit card required.

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