Answer every policy question once
Benefits, leave, expenses, and onboarding questions answered instantly from your actual policies — with the source shown to the source document and privacy controls HR can stand behind.
The friction points every hr & people ops team knows
These are the recurring patterns we hear from hr & people ops leaders — and the ones BeforeQuery is built to remove.
The same 30 questions, every week, forever
PTO accrual, parental leave, expense limits, insurance enrollment — HR inboxes are a loop of questions the handbook already answers, and every reply is a small interruption.
Policies live in PDFs nobody opens
The handbook is a 90-page PDF on a drive somewhere. Employees ask a colleague instead, get a confidently wrong answer, and act on it.
Open enrollment and onboarding spikes bury the team
Twice a year, question volume triples for three weeks. New-hire cohorts each rediscover the same twenty questions in their first fortnight.
Ask HR in Slack or Teams
Priya’s Okta lockout can be cleared via self-serve MFA challenge — no IT intervention required. If MFA fails, escalate to IT on-call.
Index the sources you already maintain
Privacy by design
Spot the confusing policies
Relevant sources for hr & people ops
The controls your security team is going to ask about
Frequently asked questions about hr & people ops
Can it handle sensitive questions appropriately?
The assistant answers policy questions from your indexed content and shows the source. Personal details in questions are masked before reaching the LLM, and for questions needing human judgment, the low-confidence fallback points employees to the right HR contact instead of improvising.
What if the answer differs by country or entity?
Source groups let you separate policies by region or entity and scope retrieval accordingly, so the leave-policy answer comes from the right jurisdiction's handbook.
Do employees need another login?
No. The Slack and Teams bots meet employees where they already are, and the internal Ask experience sits behind your existing SSO (SAML/OIDC).
How long does setup take?
Most teams are live the same day. Connect a source — a docs URL, GitHub repo, Notion workspace, or a file upload — and BeforeQuery crawls, normalizes, chunks, and embeds the content automatically. The website widget is a single script tag, and the Slack/Discord bots install in a few clicks.
Are answers backed by source paragraphs?
Yes. Every answer includes a structured sources list with the URL, title, and excerpt of each source used, so users can click through and verify any claim against the original document.
Is my content used to train AI models?
No. Your indexed content, semantic vectors, and conversations are isolated to your workspace and are only used to answer your own questions. Content is never shared across customers, and data is encrypted at rest and in transit.
Is there a free plan?
Yes. The Free plan includes 1 knowledge base and 100 AI questions per month — no credit card required. Pro comes with a 14-day free trial, and Enterprise plans add SSO, audit logs, and advanced governance features.
Solutions for other teams
Docs teams are judged on questions their pages actually resolve, not on word count. BeforeQuery layers an AI assistant on top of your existing docs (Mintlify / Docusaurus / GitBook / ReadMe / VitePress / any HTML) — so the same pages answer questions on your site, in Slack, in the IDE, and via API — and closes the loop with gap analytics that turn unanswered questions into a prioritized editorial backlog.
Deflect repetitive questions at the widget and the support form, and give agents cited draft replies inside the helpdesk — so humans handle only the tickets that need them.
Turn your documentation, API reference, and community threads into a cited assistant that lives on your docs site, in Discord, and inside the IDE via MCP — and shows you exactly which docs to write next.
Bring grounded AI answers to your hr & people ops
Connect your knowledge sources and see grounded AI answers in minutes — free, no credit card required.
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