Every team has questions.
Every team gets answers.
The same knowledge bases, retrieval pipeline, and citations — deployed differently for each team. Support deflects tickets, engineering kills interruptions, sales answers mid-deal, HR retires the policy inbox.
Support Teams
Resolve tickets before they exist, draft the rest
Deflect repetitive questions at the widget and the support form, and give agents cited draft replies inside the helpdesk — so humans handle only the tickets that need them.
DevRel & Docs Teams
Make your docs answer back
Turn your documentation, API reference, and community threads into a cited assistant that lives on your docs site, in Discord, and inside the IDE via MCP — and shows you exactly which docs to write next.
Engineering Teams
Stop paying the interruption tax
Runbooks, ADRs, READMEs, and postmortems become a cited assistant in Slack and the IDE — so senior engineers stop being the search engine for the rest of the team.
Sales Teams
Every rep answers like your best sales engineer
Product docs, security answers, pricing rules, and battlecard knowledge in one cited assistant — in Slack, mid-deal, without waiting on a sales engineer.
HR & People Ops
Answer every policy question once
Benefits, leave, expenses, and onboarding questions answered instantly from your actual policies — with citations to the source document and privacy controls HR can stand behind.
IT Helpdesk
Level-zero support that actually resolves
VPN setup, access requests, device policies, and known issues answered from your runbooks before a ticket is filed — and cited draft replies for the tickets that remain.
Customer Success
Scale expertise across every account
Give CSMs instant cited answers to product questions, and give customers a self-service assistant that resolves how-tos before they land in your inbox.
Product & Onboarding
In-product answers at the moment of confusion
Embed cited AI answers into your app with the SDK and Cmd+K widget, and mine every question as product feedback — where users get stuck, in their own words.
One platform, every team
Start with one team's knowledge base and expand — workspaces support multiple knowledge bases, permissions, and every delivery channel from widget to Slack bot to MCP.