MICROSOFT TEAMS
Internal answers inside Microsoft Teams
Bring your knowledge bases into the chat tool your company actually uses. Employees ask about policies, IT, and product knowledge in Teams and get cited answers from SharePoint, Confluence, and the rest of your stack.
Enterprise Q&A in Teams
Meet employees where the org already communicates
Ask in chat
Employee Self-Service
- HR, IT, and policy questions answered in Teams
- Citations link to the authoritative document
- Answers from SharePoint, Confluence, Drive, and more
- Low-confidence fallback routes to the right human
- Available to every employee, no new tool to learn
Fits your estate
Microsoft-Stack Native
- SharePoint source with 10-minute re-sync cadence
- Google Drive and Confluence alongside if you're hybrid
- PDF policy uploads for documents outside any system
- SSO via SAML/OIDC for the dashboard and Ask portal
- Restricted documents for sensitive internal content
IT stays in control
Governance
- Per-knowledge-base permissions by team
- Workspace audit logs for admin actions
- PII masked before content reaches the LLM
- Content isolated per workspace, never used for training
- Encryption in transit and at rest
One assistant, every internal channel
Teams today, everywhere tomorrow
The Teams bot runs on the same knowledge bases as the internal Ask portal, the Slack bot, and the dashboard. Index your internal sources once, and every channel answers consistently — update the policy in SharePoint and the next answer in Teams cites the new version.
- Same retrieval pipeline and citations across all channels
- Internal Ask portal for a dedicated Q&A experience
- Slack bot for teams that straddle both chat tools
- Gap analytics show which internal docs are missing
- Start with one department's knowledge base, expand from there
Frequently Asked Questions
Common questions about Microsoft Teams Bot
Most Teams deployments index SharePoint (re-synced every 10 minutes), Confluence, Google Drive, uploaded policy PDFs, and internal wikis like Notion — the places enterprise knowledge already lives.
Knowledge bases carry per-knowledge-base permissions, documents support restricted visibility, and workspace membership governs who can ask. SSO via SAML/OIDC covers dashboard and portal access, with audit logs for review.
Your content stays isolated to your workspace, PII in questions is masked before any LLM call, data is encrypted in transit and at rest, and nothing is used to train models.
Yes. Create separate knowledge bases per department — HR policies, IT runbooks, product docs — each with its own permissions, and scope the bot to the right ones.
One knowledge setup, two bots. The same knowledge bases power the Teams and Slack bots, so engineering can ask in Slack while the rest of the org asks in Teams, with identical, cited answers.
Answer your whole org in Teams
Connect SharePoint, Confluence, and your policy docs — then let Teams do the asking.
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