S
Commerce

Shopify

AI product Q&A for your Shopify storefront

What is Shopify?

Shopify is the leading e-commerce platform powering millions of online stores. Shoppers frequently have questions about product specifications, compatibility, shipping, and policies that could be answered instantly with AI, reducing support load and improving conversion.

Integration

How BeforeQuery works with Shopify

Everything you can do once the integration is connected.

Product and collection indexing

BeforeQuery indexes your Shopify product catalog — titles, descriptions, variants, and collections — keeping it in sync via scheduled updates and product change events.

Store page crawling

FAQs, policy pages, and blog posts on your Shopify store are crawled and indexed alongside product data, enabling comprehensive AI answers.

Widget on product pages

Embed the BeforeQuery widget on product pages so shoppers can ask questions like 'Is this available in size L?' or 'Does this work with X?' and get instant answers.

Helpdesk deflection

Route Shopify-related customer service queries through your BeforeQuery-connected helpdesk to deflect 'where is my order?' and product Q&A tickets automatically.

Setup

How to set it up

1

In BeforeQuery, add a Shopify source and authenticate with your store via the Shopify OAuth flow.

2

BeforeQuery syncs your product catalog and crawls store pages automatically.

3

Embed the chat widget in your Shopify theme using the theme editor's custom HTML block.

Ready to connect Shopify?

Start free. No credit card required. Connect your first integration in under 5 minutes.