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HRIS / HCM / WFM

UKG Pro AI Integration

Connect UKG Pro to BeforeQuery for grounded AI answers and agent actions across HRIS / HCM / WFM.

Connect UKG Pro
What is it?

About UKG Pro

UKG Pro is one of the HRIS / HCM / WFM platforms BeforeQuery connects to. Once linked, the platform's data becomes a first-class source for grounded AI answers and a target for policy-gated agent actions — the same identity, approval, and audit-log guarantees every other integration ships with.

Setup

How to connect UKG Pro

  1. Step 01

    In the BeforeQuery dashboard, go to Integrations → HRIS / HCM / WFM and select UKG Pro.

  2. Step 02

    Sign in to UKG Pro with an account that has permissions to grant BeforeQuery the HRIS / HCM / WFM scopes required.

  3. Step 03

    Confirm the connection. UKG Pro is now available as a source and action target for every playbook in your workspace.

Explore

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How BeforeQuery uses UKG Pro

What the agent does with your UKG Pro connection

  • 01

    Read employee, role, manager, and org data from UKG Pro to power identity-aware answers everywhere.

  • 02

    Trigger onboarding + offboarding playbooks on UKG Pro lifecycle events — start dates, role changes, terminations.

  • 03

    Answer HR policy questions ("how much PTO do I have?") grounded in UKG Pro records + policy documents.

  • 04

    Provision + deprovision access downstream from UKG Pro — same event fires 40 downstream write actions in the right order.

Use cases

What teams actually do with the UKG Pro integration

New-hire onboarding cascade

UKG Pro fires a hire event → BeforeQuery reads the role, team, and manager → provisions Okta account + Slack channels + GitHub team + laptop order + calendar meetings + welcome messages, all in the right order with the right approvals, in under 90 seconds.

Offboarding orchestration

UKG Pro termination event → BeforeQuery revokes SSO, transfers file ownership, closes tickets, cancels calendar invites, and archives the employee's Slack DMs — the entire deprovisioning cascade tracked to zero orphaned access in under 15 minutes.

HR policy Q&A grounded in UKG Pro + PTO records

Employees ask "how many days of PTO do I have left?" or "what's my parental leave policy?" — BeforeQuery pulls their record from UKG Pro, matches against your policy documents, and answers with the specific numbers for that employee.

Answer questions grounded in UKG Pro

Employees and customers ask UKG Pro-related questions in Slack, Teams, or the widget — BeforeQuery answers with the exact UKG Pro record shown alongside the response. No context switching, no "log into HRIS / HCM / WFM to check" round-trips.

UKG Pro — Frequently Asked Questions

Common questions about connecting BeforeQuery to UKG Pro.

The minimum set for the playbooks you enable. For onboarding: users, roles, manager relationships, start dates. For PTO Q&A: leave balances + policy. You approve the scope at install; nothing else is pulled. Sensitive fields (comp, PHI) can be excluded even from approved scopes.
Role-change events from UKG Pro propagate through the Context Graph on next sync (typically < 5 min). Group memberships, approval chains, and access policies re-evaluate automatically. Any playbook that depended on the old role uses the new one on its next run — no manual re-configuration.
Standard OAuth 2.0 where UKG Pro supports it, otherwise API-key or bearer-token auth. Credentials are stored encrypted at rest (AES-256-GCM) per workspace, never shared across customers, and rotated on request. The connection is scoped to the least-privilege set of scopes each playbook needs — you approve the scope list on install.
No. Your UKG Pro data feeds only your workspace's own agents and answers. Nothing is used to train a shared model, and nothing crosses workspace boundaries. Bring-your-own-model is available on Enterprise if you want to pin inference to your own OpenAI / Anthropic / self-hosted deployment.
Yes. Every UKG Pro integration is scoped at install time — you pick which resources, users, or record types are visible. You can further restrict per-playbook: a single playbook only touches the specific UKG Pro objects it needs. Scope changes take effect on the next sync.
Every write is logged with the acting user, the playbook that fired it, the exact operation, the target entity IDs, and the timestamp — all in the immutable audit log. Writes are rehearsable in simulation mode against a copy of live data before they touch UKG Pro for real.

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