Alternatives/Mendable
Comparison

BeforeQuery vs Mendable

Mendable was one of the earliest AI-search-over-docs platforms and was acquired by Firecrawl in 2024, with the product's future direction now more focused on the underlying crawler/scraping SDK. Teams looking for a purpose-built, actively-developed AI knowledge assistant use this page to compare BeforeQuery on retrieval, surfaces, and pricing.

Feature comparison

Comparison drawn from Mendable's public documentation and Firecrawl's announcements.

Feature
BeforeQuery
Mendable
Product status
Active — full-time team, weekly ships, public roadmap
Acquired by Firecrawl in 2024; parent focus is now the crawler SDK
Retrieval
Hybrid: pgvector + BM25, RRF fusion, LLM query rewrite, cross-encoder reranking, abstention gate
Vector search with reranking
Source connectors
18: websites, GitHub/GitLab, Notion, Confluence, Google Drive, SharePoint, Zendesk, Jira, Linear, Salesforce, Shopify, Slack, Discourse, Stack Overflow, YouTube, files
Websites, GitHub, Notion, and file uploads
Web widget
Yes — themeable, reCAPTCHA, hide-branding on Enterprise
Yes
Slack bot
Yes — /askai + @mention, forum auto-reply, thumbs feedback
Yes
Discord bot
Yes — native app, mentions, forum auto-reply
Not documented
Microsoft Teams bot
Yes
Not documented
MCP server (Cursor / Claude / ChatGPT)
Yes — per-knowledge-base endpoint
Not documented
Support Ticket AI (in helpdesk)
Yes — Zendesk, Freshdesk, Front, Intercom, Jira SM, Linear, Salesforce
Not documented
Form deflector
Yes — SDK, confidence-scored
Not documented
Browser extension
Yes — MV3 side panel for Chrome/Edge/Opera
Not documented
SDKs
Web, React, Widget, Agents; MCP + A2A protocols
Web SDK, API
Pricing transparency
Public: Free / $99 Pro / Enterprise custom
Contact for pricing (post-acquisition)

Where BeforeQuery focuses differently

An actively-developed docs assistant

Post-acquisition, Firecrawl's product priority has shifted toward the crawler/scraping SDK, and Mendable-branded roadmap updates have slowed. BeforeQuery is an independent, actively-developed product with a public roadmap and weekly releases.

More surfaces on one plan

Widget, Slack, Discord, Microsoft Teams, MCP, browser extension, Support Ticket AI (in your helpdesk), form deflector, agents SDK, and A2A — all included on Pro. One knowledge base, every surface.

Hybrid retrieval + abstention

Vector search is combined with full-text (BM25) and reranking, an LLM rewrites the query before search, and the assistant refuses to answer when retrieval confidence is low. That's the accuracy story customer-facing widgets need.

Broader source coverage

18 connectors including GitHub, GitLab, Notion, Confluence, SharePoint, Google Drive, Salesforce, Shopify, Linear, Discourse, Stack Overflow, YouTube, and every major helpdesk — a materially larger footprint than Mendable's.

Frequently asked questions

Is Mendable still being developed?

Mendable was acquired by Firecrawl in 2024. Firecrawl's public focus is now on their crawler / scraping SDK; Mendable users looking for an actively-developed alternative typically evaluate BeforeQuery, Kapa.ai, and Inkeep.

Can I migrate from Mendable?

Yes. Reconnect the same source URLs (websites, GitHub repos, Notion, files), swap the widget embed for BeforeQuery's, and you're running. Most teams are live in under an hour.

How does retrieval quality compare?

BeforeQuery layers full-text (BM25) and reciprocal rank fusion on top of vector search, rewrites the query with an LLM before search, and reranks with a cross-encoder — designed to catch exact-match queries (error codes, SKUs) that vector-only search misses. An abstention gate refuses low-confidence questions.

How does pricing compare?

BeforeQuery publishes pricing on the site: Free (100 questions/mo), Pro $99/mo (1,000 questions, 5 KBs), Enterprise custom. Mendable's pricing is contact-only post-acquisition.

Do you support the same integrations Mendable had?

Yes, and more. Every Mendable source (websites, GitHub, Notion, files) is a first-class connector in BeforeQuery, plus Confluence, Google Drive, SharePoint, Zendesk, Jira, Linear, Salesforce, Shopify, Slack, Discourse, Stack Overflow, and YouTube.

See for yourself

Connect your docs and get your first AI-powered answer in under 5 minutes. No credit card required.