SLACK BOT
Cited answers where your team already asks
Install the BeforeQuery bot in your Slack workspace and every channel becomes a front door to your knowledge bases. Questions get instant answers with citations — instead of pinging the one person who knows.
What the Slack bot does
The same RAG pipeline as the widget and API, delivered in-channel
Ask where you work
In-Channel Answers
- Answers questions in channels and threads
- Citations link to the exact source document
- Grounded strictly in your indexed knowledge bases
- Low-confidence fallback instead of guessing
- Works for internal teams and shared customer channels
Minutes to install
Simple Administration
- Installed per workspace from the dashboard
- Requests verified with Slack's HMAC signing
- Scoped to the knowledge bases you choose
- No per-user setup — everyone in the channel benefits
- Remove or reconfigure anytime
Questions become insight
Knowledge Flywheel
- Every question is logged with analytics
- Gap analysis shows what the bot couldn't answer
- Slack channels can also be indexed as a source
- Answered threads stop scrolling into oblivion
- Feedback on answers feeds quality evals
Two directions, one integration
Slack as a channel and as a source
The bot answers questions in Slack — and Slack itself can be a knowledge source. Index the channels where real answers get written, and the tribal knowledge buried in threads becomes retrievable, cited context for every future question.
- Bot answers from docs, wikis, repos, and tickets
- Slack source syncs selected channels every 6 hours
- Thread answers become part of the searchable index
- Combine with Notion, Confluence, and GitHub sources
- Per-knowledge-base permissions still apply
Frequently Asked Questions
Common questions about Slack Bot
The integration is scoped to the knowledge bases you select when installing it. Every answer is retrieved from that indexed content only, with citations back to the source — the bot never answers from the open internet.
Yes. Many teams run the bot in Slack Connect channels so customers get instant, cited answers from public docs, while a separate internal knowledge base serves employee-only channels.
Yes. Incoming requests are verified against Slack's HMAC request signing, credentials are stored per workspace integration, and answers draw only from your workspace's indexed content.
It says so. When retrieval confidence is low, the bot returns a transparent fallback rather than hallucinating, and the question is logged as a knowledge gap so you can fix the underlying docs.
Yes — separately from the bot. Add Slack as a knowledge source and selected channels are indexed and re-synced every 6 hours, making answers buried in threads retrievable everywhere BeforeQuery answers.
Put answers in every channel
Install the Slack bot in a few clicks and connect it to your knowledge bases.
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