Alternatives/My AskAI
Comparison

BeforeQuery vs My AskAI

Both platforms let you turn documents into an AI chatbot with a widget. This comparison covers retrieval architecture, source coverage, chat surfaces (Slack / Discord / Teams / MCP), and pricing.

Feature comparison

Information about My AskAI is drawn from their public website and documentation.

Feature
BeforeQuery
My AskAI
Retrieval method
Hybrid: pgvector semantic + BM25 full-text, RRF fusion, LLM query rewrite, cross-encoder re-ranking, abstention gate
Vector semantic search over uploaded content
Source connectors
18 connectors including websites, GitHub/GitLab, Notion, Confluence, Google Drive, SharePoint, Zendesk, Jira, Linear, Salesforce, Shopify, Slack, Discourse, Stack Overflow, YouTube, files
Websites, file upload, Notion, Google Drive, Zendesk help centers
Web widget
Yes — hosted, themeable, reCAPTCHA, hide-branding on Enterprise
Yes
Slack bot
Yes — /askai slash command + @mention, feedback thumbs, forum auto-reply
Yes
Discord bot
Yes — native app with slash commands, @mention, forum auto-reply
Not documented
Microsoft Teams bot
Yes
Not documented
MCP server (Cursor / Claude / ChatGPT)
Yes — per-knowledge-base MCP endpoint with search + ask tools
Not documented
Form deflector (before ticket submit)
Yes — SDK + confidence-scored deflection with analytics
Not documented
Analytics + AI evals
Full analytics: questions, gaps, feedback ratios, LLM-as-judge groundedness and citation evals
Question analytics and gap reports
SDKs
Web, React, Widget, Agents; MCP + A2A protocols
Widget embed and API
Free tier
Yes — 100 questions/month, 1 knowledge base, no credit card
Yes — limited questions/month

Where BeforeQuery focuses differently

More surfaces, one product

BeforeQuery ships Slack, Discord, and Microsoft Teams bots, a hosted widget, a React component, an MCP server, an A2A endpoint, and a browser extension — all included on the same plan. Buyers who need docs answers on more than one surface avoid stitching several tools together.

Hybrid retrieval with abstention

Vector-only search finds passages that are semantically close but not exact matches for rare terms (SKUs, error codes, API names). BeforeQuery combines vector, BM25, and reranking, and refuses to answer when confidence is low rather than confabulating.

Broader source coverage

18 connectors including GitHub, GitLab, Confluence, SharePoint, Linear, Salesforce, Shopify, YouTube, Discourse, and Stack Overflow — plus every helpdesk (Zendesk, Freshdesk, Front, Jira SM, Intercom) as a ticket source. Handles internal knowledge as well as customer docs.

Automated evals, not just feedback

Every answer is scored automatically for groundedness and citation quality using an LLM judge. You see accuracy trending over time, not just a thumbs-up ratio.

Frequently asked questions

Is BeforeQuery a good replacement for My AskAI?

If your assistant answers only from a small set of docs and a widget on your site, both work. If you need bots (Slack / Discord / Teams), MCP, form deflection, git-repo sources, or the same knowledge base surfaced through multiple channels, BeforeQuery covers more ground on one plan.

Does BeforeQuery cite its sources?

Yes. Every answer links to the exact passages it was grounded in. When retrieval doesn't find enough coverage the assistant declines rather than making something up (abstention gate).

How does pricing compare?

Both publish pricing openly and offer a free tier. BeforeQuery's Free plan is 100 questions/month; Pro is $99/month for 1,000 questions and 5 knowledge bases; Enterprise is custom.

Can I migrate from My AskAI?

Yes. Reconnect the same sources (websites, files, Notion, Google Drive, Zendesk), point the widget embed at BeforeQuery, and you're running. Most teams are live in under an hour.

Is my data used to train models?

No. Content you connect and end-user conversations are never used to train models. PII masking and retention controls (down to zero-retention) are built in.

See for yourself

Connect your docs and get your first AI-powered answer in under 5 minutes. No credit card required.