Instant answers for students, staff, and admissions
Enrollment, financial aid, IT, and course logistics questions answered 24/7 from your official content — in any language.
The friction points every education team knows
These are the patterns we hear from education leaders — and the ones BeforeQuery is built to remove.
Peak-season question floods
Admissions and enrollment windows bury registrar and financial-aid offices in identical questions, and response delays cost enrollments.
Answers scattered across departmental sites
Policies live across dozens of departmental pages, PDFs, and portals. Students cannot find them; staff answer by email, one at a time.
International students face language barriers
Your content is in one language, your student body is not. Non-native speakers struggle with dense policy pages and disproportionately need human help.
One assistant across every department site
Priya’s Okta lockout can be cleared via self-serve MFA challenge — no IT intervention required. If MFA fails, escalate to IT on-call.
Multilingual answers from your English content
Internal helpdesk for staff and IT
Built for the controls education demands
SSO via your identity provider (SAML/OIDC), restricted documents for internal policies, and PII masking for student data protection.
Relevant sources for education
The controls your security team is going to ask about
Frequently asked questions about education
Can one assistant cover every departmental website?
Yes. Crawl any number of departmental sites, catalogs, and policy PDFs into one knowledge base, and source groups can scope retrieval by department where needed. Students get one grounded answer regardless of which office owns the page.
Do international students have to ask in English?
No. Students ask in their own language and get grounded answers with the source shown to your official pages, even when the source content is English-only. Language analytics show which student populations are asking what.
How is student data protected?
PII in questions is masked before any LLM call, data is encrypted in transit and at rest, and content stays isolated to your workspace. SAML/OIDC SSO and restricted documents keep internal material behind your identity provider.
Can it handle enrollment-season spikes?
Yes. The assistant answers around the clock without staffing changes, and analytics show which admissions and financial-aid questions dominated the peak so you can improve the source pages.
How long does setup take?
Most teams are live the same day. Connect a source — a docs URL, GitHub repo, Notion workspace, or a file upload — and BeforeQuery crawls, normalizes, chunks, and embeds the content automatically. The website widget is a single script tag, and the Slack/Discord bots install in a few clicks.
Are answers backed by source paragraphs?
Yes. Every answer includes a structured sources list with the URL, title, and excerpt of each source used, so users can click through and verify any claim against the original document.
Is my content used to train AI models?
No. Your indexed content, semantic vectors, and conversations are isolated to your workspace and are only used to answer your own questions. Content is never shared across customers, and data is encrypted at rest and in transit.
Is there a free plan?
Yes. The Free plan includes 1 knowledge base and 100 AI questions per month — no credit card required. Pro comes with a 14-day free trial, and Enterprise plans add SSO, audit logs, and advanced governance features.
Other industries
Deflect tickets, unblock onboarding, and turn your help center into an answer engine that keeps up with weekly releases.
In financial services, a wrong AI answer is a compliance incident. BeforeQuery grounds every answer in your approved content with the source shown and audit trails.
Answer portal, billing, and policy questions from approved content only — with the privacy controls health organizations require.
Bring grounded AI answers to your education team
Connect your knowledge sources and see grounded AI answers in minutes — free, no credit card required.