Accessible answers for every constituent
Permits, benefits, and services explained instantly, in plain language and multiple languages — from official content only, with full auditability.
The friction points every government & public sector team knows
These are the patterns we hear from government & public sector leaders — and the ones BeforeQuery is built to remove.
Constituents can't navigate agency websites
Government sites are organized by department, not by need. Residents give up searching and call or visit in person, straining limited staff.
Every answer must be official and traceable
A public-sector chatbot inventing benefit eligibility rules is a serious failure. Any AI answer must be traceable to published policy.
Multilingual access is an obligation, not a feature
Serving residents in multiple languages is often legally required, but translating and maintaining every page is beyond most agency budgets.
Grounded answers with the source shown to official pages
Priya’s Okta lockout can be cleared via self-serve MFA challenge — no IT intervention required. If MFA fails, escalate to IT on-call.
Plain-language, multilingual self-service
Governance-first deployment
Built for the controls government & public sector demands
PII masking, complete audit trails, SAML/OIDC SSO, restricted document visibility, and source-backed answers support public-sector procurement and accessibility requirements.
Relevant sources for government & public sector
The controls your security team is going to ask about
Frequently asked questions about government & public sector
How do we guarantee every answer traces back to official policy?
Answers are generated only from your indexed official content, with the source shown linking to the source page on every answer. When retrieval confidence is low, the assistant returns a transparent fallback instead of improvising — no answer without provenance.
Can residents ask in languages other than English?
Yes. Residents ask in their own words and language, and the assistant answers from your official content with links back to the authoritative page — without you translating and maintaining every page.
What records exist for oversight and review?
Conversations are stored with full traces of question, retrieved sources, and answer, alongside workspace audit logs — supporting records requirements and security review.
How is resident data protected?
PII is masked before any LLM call, data is encrypted in transit and at rest, and content is isolated to your workspace. SAML/OIDC SSO and restricted document visibility keep internal knowledge behind your identity provider.
How long does setup take?
Most teams are live the same day. Connect a source — a docs URL, GitHub repo, Notion workspace, or a file upload — and BeforeQuery crawls, normalizes, chunks, and embeds the content automatically. The website widget is a single script tag, and the Slack/Discord bots install in a few clicks.
Are answers backed by source paragraphs?
Yes. Every answer includes a structured sources list with the URL, title, and excerpt of each source used, so users can click through and verify any claim against the original document.
Is my content used to train AI models?
No. Your indexed content, semantic vectors, and conversations are isolated to your workspace and are only used to answer your own questions. Content is never shared across customers, and data is encrypted at rest and in transit.
Is there a free plan?
Yes. The Free plan includes 1 knowledge base and 100 AI questions per month — no credit card required. Pro comes with a 14-day free trial, and Enterprise plans add SSO, audit logs, and advanced governance features.
Other industries
Deflect tickets, unblock onboarding, and turn your help center into an answer engine that keeps up with weekly releases.
In financial services, a wrong AI answer is a compliance incident. BeforeQuery grounds every answer in your approved content with the source shown and audit trails.
Answer portal, billing, and policy questions from approved content only — with the privacy controls health organizations require.
Bring grounded AI answers to your government & public sector team
Connect your knowledge sources and see grounded AI answers in minutes — free, no credit card required.