Accessible answers for every constituent
Permits, benefits, and services explained instantly, in plain language and multiple languages — from official content only, with full auditability.
Challenges in Government & Public Sector
Constituents can't navigate agency websites
Government sites are organized by department, not by need. Residents give up searching and call or visit in person, straining limited staff.
Every answer must be official and traceable
A public-sector chatbot inventing benefit eligibility rules is a serious failure. Any AI answer must be traceable to published policy.
Multilingual access is an obligation, not a feature
Serving residents in multiple languages is often legally required, but translating and maintaining every page is beyond most agency budgets.
How BeforeQuery helps
Grounded answers with citations to official pages
Every answer cites the official source page, and the assistant falls back transparently rather than improvising — no answer without provenance.
Plain-language, multilingual self-service
Residents ask in their own words and language; the assistant answers from official English content with links back to the authoritative page.
Governance-first deployment
PII masking, audit logs, conversation traces, SSO, and restricted internal knowledge bases support public-sector security review and records requirements.
PII masking, complete audit trails, SAML/OIDC SSO, restricted document visibility, and citation-backed answers support public-sector procurement and accessibility requirements.
Relevant sources & integrations
Common knowledge sources and integrations for Government & Public Sector teams.
Frequently asked questions
How do we guarantee every answer traces back to official policy?
Answers are generated only from your indexed official content, with citations linking to the source page on every answer. When retrieval confidence is low, the assistant returns a transparent fallback instead of improvising — no answer without provenance.
Can residents ask in languages other than English?
Yes. Residents ask in their own words and language, and the assistant answers from your official content with links back to the authoritative page — without you translating and maintaining every page.
What records exist for oversight and review?
Conversations are stored with full traces of question, retrieved sources, and answer, alongside workspace audit logs — supporting records requirements and security review.
How is resident data protected?
PII is masked before any LLM call, data is encrypted in transit and at rest, and content is isolated to your workspace. SAML/OIDC SSO and restricted document visibility keep internal knowledge behind your identity provider.
How long does setup take?
Most teams are live the same day. Connect a source — a docs URL, GitHub repo, Notion workspace, or a file upload — and BeforeQuery crawls, normalizes, chunks, and embeds the content automatically. The website widget is a single script tag, and the Slack/Discord bots install in a few clicks.
Are answers backed by citations?
Yes. Every answer includes a structured citations list with the URL, title, and excerpt of each source used, so users can click through and verify any claim against the original document.
Is my content used to train AI models?
No. Your indexed content, embeddings, and conversations are isolated to your workspace and are only used to answer your own questions. Content is never shared across customers, and data is encrypted at rest and in transit.
Is there a free plan?
Yes. The Free plan includes 1 project, 500 indexed pages, and 100 AI questions per month — no credit card required. Pro comes with a 14-day free trial, and Enterprise plans add SSO, audit logs, and advanced governance features.
Other industries
SaaS
Deflect tickets, unblock onboarding, and turn your help center into an answer engine that keeps up with weekly releases.
Fintech
In financial services, a wrong AI answer is a compliance incident. BeforeQuery grounds every answer in your approved content with citations and audit trails.
Healthcare
Answer portal, billing, and policy questions from approved content only — with the privacy controls health organizations require.
Bring AI answers to your Government & Public Sector team
Connect your knowledge sources and see cited AI answers in minutes — free, no credit card required.
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