Turn manuals and specs into instant answers
Installation guides, error codes, firmware notes, and datasheets — searchable and answerable for field techs, integrators, and customers.
The friction points every manufacturing & iot team knows
These are the patterns we hear from manufacturing & iot leaders — and the ones BeforeQuery is built to remove.
Knowledge trapped in PDF manuals
Decades of installation guides, datasheets, and service bulletins live in PDFs nobody can search. Field techs call the factory for answers printed on page 47.
Error codes and firmware confusion
An error code means different things across hardware revisions and firmware versions. Support spends every call reconstructing which manual applies.
Distributors and integrators need answers too
Your channel partners field customer questions without your internal knowledge, escalating everything back to your engineers.
PDF and document ingestion at scale
Priya’s Okta lockout can be cleared via self-serve MFA challenge — no IT intervention required. If MFA fails, escalate to IT on-call.
Version-scoped answers with source groups
Partner-facing assistants
Relevant sources for manufacturing & iot
The controls your security team is going to ask about
Frequently asked questions about manufacturing & iot
Can it really make decades of PDF manuals searchable?
Yes. Upload PDFs directly or sync them from SharePoint and Google Drive; documents are normalized to markdown, chunked, and embedded, so a field tech's question returns a grounded answer pointing at the exact manual.
How do you avoid mixing up hardware revisions and firmware versions?
Source groups separate knowledge by product line and revision, and retrieval can be scoped to a group — so an error-code question is answered from the manual for the model the technician is actually holding.
Can distributors and integrators get their own assistant?
Yes. Per-knowledge-base client keys power branded assistants for partner portals, and allowed-groups enforcement keeps each partner scoped to only the product knowledge they should see.
Do technicians need to phrase questions like the manual?
No. Hybrid semantic plus full-text search matches intent, so "pump won't prime" finds the troubleshooting section even when the manual says something different — no exact keyword needed.
How long does setup take?
Most teams are live the same day. Connect a source — a docs URL, GitHub repo, Notion workspace, or a file upload — and BeforeQuery crawls, normalizes, chunks, and embeds the content automatically. The website widget is a single script tag, and the Slack/Discord bots install in a few clicks.
Are answers backed by source paragraphs?
Yes. Every answer includes a structured sources list with the URL, title, and excerpt of each source used, so users can click through and verify any claim against the original document.
Is my content used to train AI models?
No. Your indexed content, semantic vectors, and conversations are isolated to your workspace and are only used to answer your own questions. Content is never shared across customers, and data is encrypted at rest and in transit.
Is there a free plan?
Yes. The Free plan includes 1 knowledge base and 100 AI questions per month — no credit card required. Pro comes with a 14-day free trial, and Enterprise plans add SSO, audit logs, and advanced governance features.
Other industries
Deflect tickets, unblock onboarding, and turn your help center into an answer engine that keeps up with weekly releases.
In financial services, a wrong AI answer is a compliance incident. BeforeQuery grounds every answer in your approved content with the source shown and audit trails.
Answer portal, billing, and policy questions from approved content only — with the privacy controls health organizations require.
Bring grounded AI answers to your manufacturing & iot team
Connect your knowledge sources and see grounded AI answers in minutes — free, no credit card required.